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Privacy Policy

1. Data Controller

The data controller responsible for your personal information is:

Summit Roofing Co.
14 Castle Hill
Dudley, West Midlands
DY1 4AB

2. Data We Collect

When you use our contact form or call us, we may collect:

  • Your full name
  • Your phone number
  • Your email address
  • Property address (if provided for a quote)
  • Details relating to your roofing enquiry

3. Purpose of Processing

We only collect and process your data to respond directly to your roofing enquiries, arrange site visits, and provide quotations. We strictly do not use your personal data for unsolicited marketing campaigns.

4. Third-Party Data Processors

Our website contact forms are powered by Tally.so. When you submit an enquiry online, your data is processed by:

Tally B.V.
Chaussée de Bruxelles 4
1410 Waterloo, Belgium

Tally hosts data securely on EU servers. Under UK GDPR rules, the UK government recognises the EU/EEA as providing an adequate level of data protection (the UK-EU data bridge).

We will never sell or share your personal data with any other third parties.

5. Data Retention

We retain your contact details and enquiry information for a maximum of 12 months from the date of submission, unless you proceed to become a client (in which case data is kept for guarantee and accounting purposes).

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request erasure of your personal data ("right to be forgotten").

To exercise any of these rights, please email us at info@summitroofing.co.uk.