How We Handle Enquiries.

Data Controller

Crafted Living, 14 Charlotte Square, Edinburgh, Scotland, EH2 4DR is the data controller for enquiries submitted through this website.

What We Collect

We collect the information you submit through the consultation form: name, email address, phone number, postcode, room type, current stage, budget range and project notes.

Why We Use It

We use this information to reply to your enquiry, arrange a consultation and understand the type of fitted room project you are considering.

Lawful Basis

The lawful basis is legitimate interests, responding to enquiries about our services, and pre-contract steps where you ask us to quote for work.

Retention

Enquiry details are normally kept for up to 12 months unless the project proceeds, in which case relevant records may be retained for business, warranty and legal reasons.

Processors

This static template is designed for Netlify Forms. If deployed on Netlify, form data is processed by Netlify. If the form provider changes, this notice should be updated before launch.

Your Rights

You can ask to access, correct or delete your personal data, and you can object to how it is used. Contact hello@craftedliving.co.uk.

Complaints

You can complain to the Information Commissioner's Office at ico.org.uk if you are unhappy with how your data is handled.